City Apartments Oy data file law (10 ja 24 §) and EU General Data Protection Regulation (GDPR) register- and data file description
Name of the Data File
Customer Register of the City Apartments Oy.
Purpose of Maintaining the Data File
Personal data is collected for the purposes of customer relationship management, customer service, event organization, and marketing communication. City Apartments Oy sees to that the principles of the protection of privacy and personal data legislation are followed. The data is processed carefully and in confidence.
Purpose of Processing Personal Data (Purpose of the Data File)
The personal data is used, in accordance with the applicable law, for maintaining and managing the customer relationships; for developing, producing, providing and offering services; and for invoicing, debt surveillance and statistical purposes. In addition, the data is used in advertising and marketing of products and services of City Apartments Oy, and in market research and in targeting direct marketing to the data subjects. The identification details are used in communications for purposes authorized by law. A data subject has the right to prohibit marketing directed at him/her media-specifically or completely.
Contents of the Data File
The data file may contain the following information: name, address, telephone number, e-mail address, employer and position of the data subject and/or details of the organization; employer of the data subject and/or details of the organization, including the relevant contact details; position, job description and personal areas of interest of the data subject and the customer’s payment details and use history.
Regular Sources of Information
Data is acquired directly from the customers over the telephone or by e-mail or, for the purposes of customer relationship management, with the aid of online forms or printable data forms. As regards customer service situations, the telephone conversations may be recorded and other forms of communication, such as e-mails, may be stored.
Data is disclosed to each party concerned only to the extent that is necessary or issued in law. No personal data is transferred outside the EU or EEA.
Protection of the Data File
The data is stored maximum 36 months.The data is protected by firewalls and the data are located in City Apartments Oy own or its providers locked computer room. City Apartments Oy Managing Director is responsible for the supervision of the system use. User rights to the database are issued only to appointed staff members City Apartments Oy.
Right of Access
In accordance with section 26 of the Finnish Personal Data Act (523/1999), each data subject has the right of access to the personal data file in order to check what information concerning the data subject has been recorded in the file. All requests for access must be made in writing and sent signed to the following address:
“City Apartments Oy, Data File Matters, Vuorikatu 18, 00100 Helsinki, Finland”